24-hour Automated Support
Report Lost/Stolen Credit Card All States 1.800.732.9194 7 days a week
Report Lost/Stolen Check Card International Collect 1.800.848.6090 1.315.724.4022 7 days a week
Report Lost/Stolen Checkbook California
All Other States
1.800.622.8731
1.800.432.1000
7 days a week
Confirm Balance/Recent Activity,
Transfer Funds
California
All Other States
1.800.622.8731
1.800.432.1000
7 days a week
Checking, Savings & CDs
California
En español 1.800.622.8731
1.800.622.8731 opt. 9 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
All Other States
En español 1.800.432.1000
1.800.688.6086 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
TTY 1.800.288.4408 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
For Business Account Holders
1.888.Business
(1.888.287.4637) Monday - Friday
7 a.m. - 7 p.m. ET
Saturday
7 a.m. - 4 p.m. ET
Online Banking Sign-in Issues and Technical/Software Support
California 1.800.792.0808 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
All Other States 1.800.933.6262 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
For Business Account Holders 1.866.758.5972 Monday - Friday*
7 a.m. - 7 p.m.
Saturday*
7 a.m. - 4 p.m.
Bank of America Credit Card
All States 1.800.732.9194 24 hours a day
7 days a week
Collect 1.757.677.4701 24 hours a day
7 days a week
TTY 1.800.222.7365 24 hours a day
7 days a week
Investments
Self-Directed Investing
All States 1.800.926.1111 Monday - Friday
8 a.m. - 12 a.m. ET
Saturday
8 a.m. - 9 p.m. ET
Full-Service Investing
All States
1.800.822.2222 Monday - Friday
8 a.m. - 12 a.m. ET
Saturday
8 a.m. - 9 p.m. ET
Mortgages, Loans and Lines of Credit
Existing Mortgages
All States
1.800.669.6607 Monday - Friday
8 a.m. - 9 p.m. ET
Existing Home Equity Lines of
Credit & Loans
California
All Other States
1.800.621.1044
1.800.934.5626 Monday - Friday
8 a.m. - 9 p.m. PT
Monday - Friday
8 a.m. - 9 p.m. PT
New Mortgage Applications
All States
1.888.293.0264 Monday - Friday
8 a.m. - 11 p.m. ET
Saturday
9 a.m. - 5 p.m. ET
New Home Equity Lines
of Credit & Loans
All States
1.888.293.0264 Monday - Friday
8 a.m. - 11 p.m. ET
Saturday
9 a.m. - 5 p.m. ET
Auto, RV, Boat, Motorcycle or
Aircraft Loans
All States
1.800.215.6195 Monday - Friday
9 a.m. - 8 p.m. ET
Saturday
9:30 a.m. - 6 p.m. ET
New Accounts
All States 1.800.900.9000 24 hours a day
*Hours reflect local time, unless otherwise noted as a specific time zone.
Report Lost/Stolen Credit Card All States 1.800.732.9194 7 days a week
Report Lost/Stolen Check Card International Collect 1.800.848.6090 1.315.724.4022 7 days a week
Report Lost/Stolen Checkbook California
All Other States
1.800.622.8731
1.800.432.1000
7 days a week
Confirm Balance/Recent Activity,
Transfer Funds
California
All Other States
1.800.622.8731
1.800.432.1000
7 days a week
Checking, Savings & CDs
California
En español 1.800.622.8731
1.800.622.8731 opt. 9 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
All Other States
En español 1.800.432.1000
1.800.688.6086 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
TTY 1.800.288.4408 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
For Business Account Holders
1.888.Business
(1.888.287.4637) Monday - Friday
7 a.m. - 7 p.m. ET
Saturday
7 a.m. - 4 p.m. ET
Online Banking Sign-in Issues and Technical/Software Support
California 1.800.792.0808 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
All Other States 1.800.933.6262 Monday - Friday*
7 a.m. - 10 p.m.
Saturday - Sunday*
8 a.m. - 5 p.m.
For Business Account Holders 1.866.758.5972 Monday - Friday*
7 a.m. - 7 p.m.
Saturday*
7 a.m. - 4 p.m.
Bank of America Credit Card
All States 1.800.732.9194 24 hours a day
7 days a week
Collect 1.757.677.4701 24 hours a day
7 days a week
TTY 1.800.222.7365 24 hours a day
7 days a week
Investments
Self-Directed Investing
All States 1.800.926.1111 Monday - Friday
8 a.m. - 12 a.m. ET
Saturday
8 a.m. - 9 p.m. ET
Full-Service Investing
All States
1.800.822.2222 Monday - Friday
8 a.m. - 12 a.m. ET
Saturday
8 a.m. - 9 p.m. ET
Mortgages, Loans and Lines of Credit
Existing Mortgages
All States
1.800.669.6607 Monday - Friday
8 a.m. - 9 p.m. ET
Existing Home Equity Lines of
Credit & Loans
California
All Other States
1.800.621.1044
1.800.934.5626 Monday - Friday
8 a.m. - 9 p.m. PT
Monday - Friday
8 a.m. - 9 p.m. PT
New Mortgage Applications
All States
1.888.293.0264 Monday - Friday
8 a.m. - 11 p.m. ET
Saturday
9 a.m. - 5 p.m. ET
New Home Equity Lines
of Credit & Loans
All States
1.888.293.0264 Monday - Friday
8 a.m. - 11 p.m. ET
Saturday
9 a.m. - 5 p.m. ET
Auto, RV, Boat, Motorcycle or
Aircraft Loans
All States
1.800.215.6195 Monday - Friday
9 a.m. - 8 p.m. ET
Saturday
9:30 a.m. - 6 p.m. ET
New Accounts
All States 1.800.900.9000 24 hours a day
*Hours reflect local time, unless otherwise noted as a specific time zone.
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